FREQUENTLY ASKED QUESTIONS

Can I pay for the product upon delivery?
Of course! However, it can only be paid in cash, and make sure to enter the correct details to ensure delivery to your door at no extra cost. Keep in mind that we will call you to confirm the details. You can schedule your order by clicking here.

Can I use the whitening cream and the anti-acne cream at the same time?
Yes! Our whitening and anti-acne cream kit is compatible and can be used together. The only thing to keep in mind is that the whitening cream is for nighttime use.

What type of blemishes does the whitening cream work for?
Our Zamia whitening cream contains kojic acid, calendula extract, and vitamin E, ingredients that allow it to treat all types of blemishes. It is effective for melasma, freckles, pityriasis alba, vitiligo, phytophotodermatitis, and lentigines.

Can I expose myself to the sun during the whitening treatment?
No! The treatment is for nighttime use; it should be applied at night and removed the following morning with plenty of water. We recommend using sunscreen.

Can I use Zamia products if I am underage or pregnant?
Of course! Our products are hypoallergenic, meaning they are suitable for all skin types. However, you should only apply them to the affected area.

How long will it take to start seeing changes?
You can start seeing results as early as the first week. It will depend on how consistently you apply the product. Some people notice a difference in just a few days, while others take longer. We guarantee that we work with the best ingredients on the market. Also, remember that the process is different for each skin type.

What are the payment methods and how long will delivery take?
You have several options for making your purchase. You can do so directly on our website by clicking here, or contact our associated distributors through WhatsApp or Instagram. We offer various payment options, such as credit card, PayPal, or bank transfers (like Zelle, Venmo, or transfers to U.S. bank accounts).

If you make your purchase within major cities in the United States, your order will arrive the same day or the next day, depending on the location. If you choose the cash on delivery or standard shipping service with carriers (like UPS, FedEx, or USPS), the estimated delivery time will be 1 to 4 business days.